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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Stewart

Jessica Stewart

October 6, 2025

5  out of  5
rating by Jessica Stewart
"Travis was super helpful! Trying to find me all the ways to save!"
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Linda Myers

October 2, 2025

5  out of  5
rating by Linda Myers
"Travis is Great, Thank you for Saving me Hundreds of dollars on my Car and Home, and I had checked many Companies, Thanks again Travis."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Travis helped you save hundreds on your car and home insurance. We truly appreciate your trust in our team and look forward to serving you in the future!"
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Brian McClelland

October 2, 2025

5  out of  5
rating by Brian McClelland
"Travis is a great guy to deal with. Loved talking to him and he answered all my questions."
We responded:
"Thank you for your kind words! We’re thrilled to hear Travis made your experience easy and enjoyable, and that he was able to answer all your questions. We truly appreciate your trust in our team!"
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May Arechiga

October 1, 2025

5  out of  5
rating by May Arechiga
"Travis was great! He gave me a good quote and he was very pleasant!"
We responded:
"Thank you for sharing your experience! We’re glad to hear Travis provided a great quote and made the process pleasant. We truly appreciate your trust in our team!"
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Katie Stockwell

September 30, 2025

5  out of  5
rating by Katie Stockwell
"Travis did an amazing job and phenomenal guy extremely polite. We're very pleased with him and State farm. Looking forward to having him as our agent. Thank you State farm for having such a Great agent!."
We responded:
"Thank you for your kind words! We’re thrilled to hear Travis provided such amazing service and made a great impression. We’re excited to have you as part of the State Farm family and look forward to serving you for years to come!"
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Stormbot

September 26, 2025

5  out of  5
rating by Stormbot
"Travis was very helpful with bundling my car and renters insurance."
We responded:
"Thank you for sharing your experience! We’re glad Travis was able to help with bundling your car and renters insurance. We truly appreciate your trust in our team!"
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Kevin Mencho

September 26, 2025

5  out of  5
rating by Kevin Mencho
"Oh man, I was paying almost $500 for Progressive insurance, but my friend Jake helped me save $300. That’s like finding a $300 bill in your old jeans, except this bill was actually paying you! 😂"
We responded:
"We love the way you put that and we’re so glad Jake was able to help you save big! Thanks for trusting us with your insurance needs."
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Kayleigh Brown

September 24, 2025

5  out of  5
rating by Kayleigh Brown
"Travis got me a great deal. $65 a month for my 2015! His colleague Chrys never called me back when he said he would then tried reaching out over a week later. Sorry Chrys. I MOVED ON!"
We responded:
"Hi Kayleigh, thank you for sharing your experience! We’re so glad Travis was able to help you find a great rate on your auto insurance. We’re sorry to hear about the miscommunication on our end and appreciate your feedback—it helps us improve. We’ll be sure to address this with our team."
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Neela Lohith Paruchuri

September 24, 2025

5  out of  5
rating by Neela Lohith Paruchuri
"Awesome experience with Travis. Got 2 cars and my home all bundled and at way better prices than GEICO."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Travis helped you bundle your auto and home insurance at great prices. We truly appreciate your trust in our team and are glad you found better value with us!"
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MARQUITA BLAIR

September 24, 2025

5  out of  5
rating by MARQUITA BLAIR
"Travis was awesome. He explained the terms in detail, explained best rate options for my budget and secured the policy for my needs. Travis was very easy to talk to, "not the pushy salesman". I recommend speaking to him directly for your policy needs! Thank you State Farm, for hiring such a great candidate, I look forward to working with him for the years to come."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Travis provided clear explanations, explored the best options for your budget, and made the process easy and pressure-free. We truly appreciate your trust in him and our team for your vehicle insurance needs!"
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Gabriella Sanchez

September 24, 2025

5  out of  5
rating by Gabriella Sanchez
"This was my first time ever getting auto insurance! I was extremely nervous, but Kevin Condon was very gracious and helped through every step!"
We responded:
"Thank you for sharing your experience! We’re so glad Kevin Condon was able to guide you through your first auto insurance experience and make it a smooth and comfortable process. We truly appreciate your trust in our team!"
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Tatenda Rwenyu

September 23, 2025

5  out of  5
rating by Tatenda Rwenyu
"I worked with Jack and he was amazing and very helpful, everything was done quickly and i didn’t spend a lot of time on the call with him. Amazing!"
We responded:
"We’re so glad to hear Jack was able to assist you quickly and make the process so easy! Thank you for sharing your experience and for choosing us for your insurance needs."
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Debra Krooswyk

September 18, 2025

5  out of  5
rating by Debra Krooswyk
"Jake from State Farm! Was extremely helpful and kind! Thank you! :)"
We responded:
"Thank you for sharing your experience, Debra! We’re thrilled to hear Jake was helpful and kind. We truly appreciate your trust in our team!"
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Melissa R

September 17, 2025

5  out of  5
rating by Melissa R
"Excellent service and my rate was lower than other companies!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear you received excellent service and were able to get a lower rate for your property and vehicle insurance. We truly appreciate your trust in our team!"
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Brittney Stewart

September 16, 2025

5  out of  5
rating by Brittney Stewart
"I talked to Jake about getting my new auto policy started, he was super helpful and made the process very easy!"
We responded:
"Thank you for sharing your experience! We’re glad Jake made starting your new auto policy simple and helpful. We truly appreciate your trust in our team!"
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Emily McGowen

September 16, 2025

5  out of  5
rating by Emily McGowen
"Jake, from State Farm, made the process so smooth, he was easy to chat with and helped guide me through the best coverage we need and what we didn’t need. Very informative and helpful!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Jake made the process smooth, informative, and easy to navigate while helping you find the coverage that’s right for you. We truly appreciate your trust in our team!"
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Jennifer Bylsma

September 10, 2025

2  out of  5
rating by Jennifer Bylsma
"I have been a client for a while now. Please tell me why the Grandville and Holland office staff NEVER answer the phones. It shouldn’t take me a week of calling to contact someone. Kudos to the sales team because they are the only ones answering the phone at either office."
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Kevon Dock-Longstreet

September 4, 2025

5  out of  5
rating by Kevon Dock-Longstreet
"Spoke with Jake on getting a new policy going and he not only Help me out. He was able to get some additional saving on it. Great guy to talk to and helpful."
We responded:
"Thank you for your kind words! We’re glad Jake could help get your new policy started and find additional savings. We appreciate your trust in our team!"
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Dana Nguyen

August 22, 2025

5  out of  5
rating by Dana Nguyen
"Jake with the khakis saved me $70 on my existing insurance and $200 on a new car I am planning on purchasing. Very professional. Thank you for your support and assistance!"
We responded:
"Hey Dana! Thank you for your review! We’re glad Jake could help you save on your existing insurance and your new car coverage. We appreciate your kind words and trust in our team!"
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Mike Johnson

August 18, 2025

5  out of  5
rating by Mike Johnson
"Jake from THIS State Farm was a tremendous help and saved me hundreds of dollars a month and overall thousands of dollars a year! Excellent customer service and prioritized time!"
We responded:
"Hi Mike, thank you for sharing your experience! We’re thrilled Jake could help you save so much and provide excellent service. We truly appreciate your trust and kind words!"
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Daniel Laidlaw

August 11, 2025

5  out of  5
rating by Daniel Laidlaw
"I delt with Travis who works for Kevin. This guy is OUTSTANDING!! Ask for him by name. He knows his stuff and has outstanding customer service!! The Condon family name and outstanding reputation lives on. Call them - its worth the time..trust me!!"
We responded:
"We’re thrilled to hear about your experience with Travis! He truly takes pride in helping and making sure everything goes smoothly. We’ll be sure to share your kind words with him—it means a lot!"
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Laura Herriman

August 7, 2025

5  out of  5
rating by Laura Herriman
"A big thank you to Travis for working so hard to get me a great price on car insurance! I will be sending people your way when they need insurance!!!!! Thank you again!!!"
We responded:
"Thank you so much for your kind words! Travis is thrilled to hear this, and we truly appreciate you sending others our way. We're here anytime you or your friends need us!"
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Jade Perry

August 7, 2025

5  out of  5
rating by Jade Perry
"was extremely helpful very happy with services"
We responded:
"Thank you for your kind words! We’re glad you’re happy with our services and are here whenever you need us."
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Heidi Crowell

August 7, 2025

5  out of  5
rating by Heidi Crowell
"Ty, Jake (literally Jake 😂) from State farm for the best rate I've ever been quoted, and getting me signed up with ease for auto and renters insurance. He saved me $70/mo versus my old policy with a different company. Thank you very much Jake!"
We responded:
"Hi Heidi! Thank you for the fantastic review! We’re so glad Jake could save you money and make signing up easy for you. We appreciate you choosing us for your auto and renters insurance!"
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AltoAnimal

August 7, 2025

5  out of  5
rating by AltoAnimal
"I called Travis and he gave me an absolutely great quote for insurance on my Trailblazer, I would recommend Travis to everyone as he is a very personable guy and quite knowledgeable as well. Thank you Travis for your help sincerely 😊"
We responded:
"Thank you for the wonderful feedback! We’re thrilled Travis could provide you with a great quote and excellent service. Your recommendation means a lot to us. Thanks again for choosing us!"